Jayco - Great Customer Service!

The first time we took our Jayco Jayfeather out this year, we opened up the main bunk and were horrified to find the bunk area full of water. The mattress was messed up and the wood shelf by the bunk was rotted. We cleaned everything up the best we could but were faced with significant expense to get it fixed. We've debated doing the work ourselves vs taking it to the dealer. We isolated the problem to the seal around the bunk. Although the unit was out of warranty, we decided to contact Jayco about the problem. I just heard from them and they said they are going to stand by their product and fix our unit, even though it's out of warranty. What a nice surprise! They have a loyal customer now!